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Terms of Service

Last Updated: January 2, 2026

1. Acceptance of Terms

By accessing and using Onlure ("the Platform"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Onlure is a creator marketplace connecting:

  • Small Businesses - Discover and book local creators through AI-powered matching
  • Creators - Set your rates, get discovered, and earn commission-free

3. User Accounts

3.1 Account Registration: You must provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security: You are responsible for maintaining the confidentiality of your password and for all activities under your account.

3.3 Age Requirement: You must be at least 13 years old to use Onlure. Some campaigns may have additional age restrictions.

4. User Roles and Responsibilities

Small Businesses

  • Must provide accurate business information
  • Are responsible for honoring all bookings and agreements with creators
  • Must comply with all applicable advertising and consumer protection laws
  • Cannot discriminate against users based on protected characteristics

Creators

  • Must accurately represent their services and capabilities
  • Must fulfill agreed-upon deliverables for bookings
  • Must disclose material connections when required by law
  • Are responsible for content created for business partners

5. Payments and Bookings

5.1 Creator Payments: Creators set their own rates and receive 100% of their booking fees. Onlure does not take commission on creator earnings.

5.2 Payment Processing: Payments are processed through Stripe. By using Onlure, you agree to Stripe's terms of service.

5.3 Booking Agreements: Bookings create direct agreements between businesses and creators. Both parties are responsible for fulfilling their agreed-upon obligations.

6. Prohibited Conduct

Users may not:

  • Engage in fraudulent redemptions or create fake accounts
  • Exploit platform vulnerabilities or engage in system abuse
  • Harass, abuse, or harm other users
  • Upload malicious code or attempt to breach platform security
  • Violate any applicable laws or regulations
  • Scrape, data mine, or use automated systems without permission
  • Impersonate any person or entity

7. Intellectual Property

7.1 Platform Content: All Onlure trademarks, logos, and platform content are owned by Onlure and protected by intellectual property laws.

7.2 User Content: You retain ownership of content you upload but grant Onlure a worldwide, non-exclusive license to use, display, and promote your content on the Platform.

7.3 Campaign Content: Business users grant permission for Creators to share campaign content for promotional purposes as agreed upon in bookings.

8. Payment and Fees

8.1 Booking Payments: Payments for creator bookings are processed through Stripe. Creators receive 100% of their booking fees with no platform commission.

8.2 Refunds: Refund policies for bookings are determined by individual agreements between businesses and creators.

8.3 Processing: All payments are processed securely through Stripe. You agree to Stripe's terms of service.

9. Termination

9.1 By You: You may terminate your account at any time through account settings.

9.2 By Us: We may suspend or terminate accounts that violate these terms, engage in fraud, or pose security risks.

9.3 Effect of Termination: Upon termination, you lose access to your account and any pending earnings or bookings.

10. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. ONLURE DOES NOT GUARANTEE:

  • Uninterrupted or error-free service
  • That bookings will be fulfilled by either party
  • The accuracy of user-generated content
  • The quality or safety of products/services offered through bookings

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONLURE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

12. Indemnification

You agree to indemnify and hold Onlure harmless from any claims, damages, or expenses arising from your use of the Platform, violation of these terms, or violation of any rights of another person or entity.

13. Dispute Resolution

13.1 Governing Law: These terms are governed by the laws of Ontario, Canada.

13.2 Arbitration: Any disputes shall be resolved through binding arbitration in Toronto, Ontario, except for claims that may be brought in small claims court.

14. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of material changes via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the new terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@onlure.ca
Address: Toronto, Ontario, Canada

By using Onlure, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.